Warranty Terms and Conditions

Additional Information On Sale And Warranty Terms & Conditions

• Computer components sold (specially any item with built-in Micro Chips) can not be returned for Refund unless faulty which will be replaced / or repaired.
• Software/Hardware Compatibility should be determined before any purchase is made.
• No Warranty Coverage for Software related problems.
• Software packages are sold on No Return basis, in particular, if the packaging has been opened. For technical support on popular software( MS Office, MYOB...) you should contact Support Line of respective software company.
• Warranty Does Not apply to loss or damage as a result of External Forces (Power Surge) etc.
• There will be a service charge for testing of any peripherals and individual devices, such as External modems, Scanners..., if No Fault Found.
• Uncollected IT products left at CBM Computers for repair, assessment or quotation for more than 2 months, will incur a storage fee: A minimum of $10 per week. After 4 months items will be disposed.
• If the product has been tampered with, upgraded, serviced or repaired by any unauthoriesed persons, all benefits under this warranty shall be forfeited.
• There will be a freight/handling charges on individual Devices & peripherals during Warranty period subject to Manufacturer's Warranty Terms and Conditions. Please refer to your Warranty Paper Work.
• Any Service or Warranty Calls( For Computers ) not relating to Hardware Faults, but to operator error, software problems or other product defects will incur a service Fee - Minimum charge of $65. Ex GST Hourly rate.
• All the software, Drivers and Operating system will be given to the Customer at the time of pick up. Therefore, it is the Customer's responsibility to check it as per Tax Invoice details.
• All new computer systems & notebooks (not software) covered by back to base warranty unless otherwise stated - see your Tax invoice for its Warranty Period and other specific Sales/Warranty Term & Conditions. Multimedia components one year warranty. Printers, Scanners, Monitors and any other individual devices are covered by manufacturers warranty terms & conditions. Warranty only covers failure due to defects and does not apply to Data loss, any Virus infection, software related problems, Loss or damage as a result of external forces( such as power surge, lightning strike etc) . CBM Computers is NOT liable for any consequential loss whatsoever and or loss of Data resulting from any malfunction or failure of the product. Property of goods does not pass until all the funds are cleared and monies paid. All sold products must be picked up within 48hours, unless other wise stated. Deposits are non refundable after 24 hours of placement of orders. A 20% cancellation fee will apply on full amount of computer items and individual devices if they are in its original packaging for refund. Computer Packages can Not be returned for Refund. We only accept cash or bank cheque at the time of pick up.

WE STRONGLY RECOMMEND A PROPER ANTIVIRUS SOFTWARE, A COMPUTER AND MODEM SURGE PROTECTOR 0R UPS AND A DATA BACK-UP UNIT.

We thank you for your purchase and hope to see you again for your future computer needs

This Information is passed on to Customer with the Sales Tax Invoice